How Do I Schedule an Appointment at the Mental Health Clinic in Beverly Hills, CA?

Helyx Health does not accept walk-in appointments. A mental health or sleep consultation needs a dedicated block of time for a thorough clinical assessment, and clinicians reserve specific hours so that each patient has the appointment time set aside for them.

Helyx Health provides scheduled outpatient care. If your needs would be better supported by a different specialty or level of care, our team will let you know and, when possible, help clarify an appropriate next step.

There are three ways to reach the scheduling team:

• Online request. The appointment form is a secure way to share your contact details and the reason you are seeking care.
• By phone. Speaking with a care coordinator allows an initial screening conversation and questions about format and availability.
• Patient portal. Established patients can request follow-up sessions with their own clinician through the secure portal.

Scheduling begins with a brief screening conversation to understand the primary reason for the visit. You will then receive intake paperwork to complete before the appointment, covering health history, current symptoms, and consent for treatment.

Once those forms have been submitted and reviewed, the team confirms an initial consultation, where you and the clinician discuss your concerns and agree on a starting point for care.

A referral from a primary care physician is not required in most cases, and self-referrals are welcome. Some insurance plans — HMOs in particular — may require one to authorise reimbursement, so it is worth confirming your behavioural health benefits with your carrier before the first visit.

If another clinician has referred you, letting the team know allows your care to be coordinated and relevant clinical information to be shared.

• Basic details. Full legal name, date of birth, and contact information.
• Primary concern. A short description of what you are seeking help for.
• Insurance information. Your insurance card, if you plan to submit claims for reimbursement.
• Current medications. A list of anything you are taking, which is useful if a psychiatric evaluation is part of your care.

Appointment times vary with clinician availability and the format of care, so the scheduling team can explain what is open when you contact them. Patients in ongoing therapy or medication management often arrange several sessions ahead, which supports continuity of care.

Established patients can manage appointments through the secure patient portal. Advance notice is required to cancel or reschedule; the team will confirm the current notice period and any associated policy when your appointment is booked.

Helyx Health accepts new patients for mental health and sleep care serving Beverly Hills and surrounding Los Angeles communities. Care may involve psychotherapy, psychiatric evaluation and medication management, behavioural or medical sleep care, or assessment, depending on the concern.

Not every clinician or service is available at every address or in every format. Appointment format and clinician availability are confirmed during intake.

The Beverly Hills office is at 9465 Wilshire Boulevard, Suite 300, Beverly Hills, CA 90212, serving West Hollywood, Century City, Westwood, Brentwood, and surrounding Los Angeles communities.

Please confirm the appointment location and format with the scheduling team before travelling; not every clinician or service is available at every address.

Helyx Health is an outpatient practice and does not provide emergency or crisis services. If you may harm yourself or someone else, call 911, call or text 988, or go to the nearest emergency department.